Cancellation & Refund Policy

All cancellation and refund requests are subject to the terms and conditions of the relevant service provider, including airlines, hotels, transport companies, and activity providers.

Cancellation fees or refund terms may vary from one service to another according to the policies adopted by the service provider.

Flight tickets are subject to the terms of the operating airline and the type of ticket booked. When cancellation is requested, airline fees apply in addition to any administrative or operational fees.

Safer Be does not guarantee acceptance of a cancellation or refund request except in accordance with the relevant airline's policy.

Hotel policies vary by property and booked offer. Each hotel's cancellation terms are displayed during the booking process.

Some transport or car services may be cancelled before the scheduled service time according to the terms shown during booking.

If the customer does not show up at the scheduled time or cannot be reached, the service may be considered fully used with no refund entitlement.

Activities and experiences are subject to provider policies. Some activities allow free cancellation before a specified period, while others may be non-refundable after booking confirmation.

If an activity is cancelled by the organizing party, refunds are handled according to the relevant activity provider's policy.

E-visa fees and administrative processing fees are non-refundable once processing has begun with the relevant authorities.

Safer Be is not responsible for any losses or costs resulting from visa rejection or delayed issuance.

You can easily submit a refund request through one of the following channels:

You may be asked to provide additional documents to support your refund request, such as proof of identity or booking-related correspondence.

After a refund request is approved by the service provider, the eligible amount is transferred to the original payment method used during booking. The time for the amount to appear varies based on the following factors:

The process may take several business days or more according to applicable banking and regulatory procedures.

Some bookings may be subject to cancellation, processing, or administrative fees deducted from the refunded amount.

These fees are calculated according to service provider policies and relevant operational regulations.

Some services, promotional offers, or special rates may be wholly or partially non-cancellable or non-refundable.

This is clearly stated before completing the booking so you can make an informed decision.

In cases of circumstances beyond control, cancellations and refunds are handled according to service provider and relevant authority policies:

Safer Be is not obligated to provide any compensation beyond amounts actually refunded by the service provider.

If a technical or operational error results in a clearly incorrect booking or price offer, Safer Be reserves the right to cancel the booking and refund the full amount paid without any additional obligation.

Safer Be's responsibility is limited to following up on cancellation and refund requests according to policies adopted by service providers.

Safer Be is not liable for any indirect losses, consequential damages, or additional costs resulting from delayed or rejected refunds by the service provider.

If you have any questions regarding this cancellation and refund policy, you may contact our customer service team through the "Contact Us" page or through Safer Be's official approved channels.