Terms & Conditions

The following terms shall have the meanings set out below unless the context requires otherwise:

Safer Be

An electronic platform specializing in travel, tourism, and booking services.

Customer

Any natural or legal person who uses the website or app or books any service through Safer Be.

Service Provider

Airlines, hotels, transport companies, activity and experience providers, and other entities that offer services displayed on the platform.

Booking

Any purchase or service request executed through Safer Be.

Safer Be operates as an electronic platform to facilitate booking and management of travel services provided by various service providers.

Safer Be is not an airline, hotel, visa issuing authority, transport provider, or tourism activity provider unless expressly stated otherwise.

The actual delivery of services is subject to the terms and policies of the relevant service provider.

By using the platform, you acknowledge and undertake that:

• You are of legal age to enter into contracts.
• All information provided is accurate and complete.
• You have the legal authority to make bookings for yourself or others.
• You will use the platform for lawful purposes only.

Safer Be reserves the right to suspend or terminate any account proven to be used in violation or fraudulently.

The customer bears full responsibility for the accuracy of all data entered during booking, including but not limited to:

• Name as written in the passport.
• Date of birth.
• Nationality.
• ID or passport number.
• Contact information.

Safer Be shall not be liable for any fees, losses, travel refusal, or booking cancellation resulting from incorrect or incomplete data entry.

All prices are subject to change based on actual availability from service providers. A booking is not confirmed until:

• Payment is successfully completed.
• A booking number, ticket, or final confirmation is issued.

In some cases, certain bookings may require additional review before final issuance.

Safer Be makes every effort to ensure the accuracy of prices and displayed information. However, in the event of a technical or human error, or an error from a service provider that results in clearly incorrect prices or information, Safer Be reserves the right to:

• Cancel the booking.
• Refund the full amount paid.

Without any additional obligation to compensate or provide the service at the incorrect price.

All flight bookings are subject to the terms and conditions of the operating airline. Safer Be is not responsible for:

• Flight delays.
• Flight cancellations.
• Schedule changes.
• Aircraft or route changes.
• Boarding denial.
• Lost, damaged, or delayed baggage.

The airline is directly responsible for these cases.

The customer is also responsible for ensuring:

• Passport validity.
• Visa requirements.
• Airport arrival times.
• Compliance with destination travel requirements.

Safer Be displays information, images, and prices provided by hotel providers or approved suppliers. Safer Be does not guarantee that all images or descriptions fully match reality. Hotel services are subject to the hotel's own policies, including:

• Check-in.
• Check-out.
• Cancellation.
• No-show.
• Deposits or cash guarantees.

Transport and car services are subject to the terms of approved service providers. The customer is responsible for:

• Arriving at the scheduled time.
• Providing accurate pickup details.

Failure to appear during the designated waiting period constitutes a "no-show" and applicable policies will apply.

Safer Be is also not responsible for delays caused by:

• Traffic congestion.
• Accidents.
• Weather conditions.
• Security or government procedures.

Safer Be provides assistance services for applying for certain e-visas depending on the destination. Safer Be does not guarantee:

• Visa issuance.
• Approval timeframe.
• Application outcome.

The final decision rests entirely with the competent government authorities. Visa fees and processing fees may be non-refundable once processing has begun.

All activities and experiences are subject to the activity provider's terms. Some activities may be modified or cancelled due to:

• Weather conditions.
• Regulatory authority decisions.
• Safety-related reasons.
• Operational circumstances beyond control.

In such cases, the relevant activity provider's policy applies.

Safer Be may provide services tailored for companies and institutions.

Commercial services are subject to any additional agreements or contracts signed between the parties.

In the event of any conflict between these terms and a specific commercial contract, the commercial contract takes precedence.

All promotions and discount coupons are subject to the specific terms of each offer. Safer Be reserves the right to:

• Modify offers.
• Suspend offers.
• Cancel any improper use of offers.

At any time without prior notice.

To the extent permitted by law, Safer Be shall not be liable for:

• Indirect losses.
• Loss of profits.
• Loss of business opportunities.
• Consequential damages.
• Expenses arising from circumstances beyond the platform's control.

In all cases, Safer Be's liability shall not exceed the value of the disputed service actually paid through the platform.

Safer Be shall not be liable for delay, cancellation, or failure to perform services resulting from circumstances beyond its control, including but not limited to:

• Natural disasters.
• Severe weather conditions.
• Wars or conflicts.
• Strikes.
• Epidemics.
• Border closures.
• Government decisions.
• Large-scale technical failures.

All rights relating to the Safer Be platform are reserved, including:

• Trademarks.
• Logos.
• Designs.
• Images.
• Texts.
• Software.
• Content.

No part may be copied or reused without prior written consent.

Safer Be reserves the right to amend these terms and conditions at any time.

Amendments become effective upon publication on the website or app.

Continued use of the platform constitutes acceptance of the updated terms.

These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia.

Any dispute arising from or relating to them shall be resolved by the competent judicial authorities in the Kingdom of Saudi Arabia.